VP, PMO

Full-Time | Dallas, TX or Remote | Reports to Chief Operating Officer

ThinkHire is conducting a confidential search for a VP, PMO on behalf of a client in the managed IT services industry. This senior, hands-on leader will guide project and program delivery across a multi-client environment, lead a team of project managers, and build the processes and operating discipline needed to deliver complex technology initiatives predictably and profitably.

What You Will Do

Lead the PMO team. Manage, coach, and hold project managers accountable for delivering multiple concurrent client initiatives.

Direct project delivery. Oversee complex IT infrastructure work, including cloud migrations, network modernization, cybersecurity initiatives, systems integration, and enterprise technology deployments.

Coordinate programs and portfolios. Manage dependencies, priorities, resource constraints, and delivery risks across interconnected projects, clients, and workstreams.

Strengthen delivery practices. Build and improve project methodologies, standards, templates, workflows, and governance to support consistent, repeatable results.

Maintain project controls. Ensure disciplined planning and oversight of scope, schedules, budgets, risks, issues, change control, testing, and project closeout.

Improve systems and reporting. Optimize project management and professional services automation (PSA) platforms for planning, resource allocation, financial tracking, dashboards, and portfolio visibility.

Manage resources and financial performance. Partner with engineering and operations leaders to forecast demand, improve utilization, control project budgets, and protect profitability.

Communicate with clients and executives. Provide clear project updates, manage escalations, set expectations, and build productive relationships with clients and internal stakeholders.

Drive ownership and results. Set measurable performance expectations, ensure timely escalation and corrective action, and maintain accountability for project outcomes.

What You Bring

10 or more years of IT project and program management experience, including substantial responsibility for complex IT infrastructure initiatives.

At least 5 years of experience leading project managers or PMO functions.

A record of building or improving PMO processes, governance, and delivery performance.

Proficiency with project management and PSA tools such as Microsoft Project, HaloPSA, ConnectWise PSA, or comparable platforms, including portfolio reporting and resource management.

Strong knowledge of project financials, resource forecasting, risk management, change control, and project delivery methodologies.

Excellent organizational, analytical, communication, and client-facing leadership skills.

Ability to manage competing priorities in a fast-paced, multi-client environment.

Bachelor’s degree in IT, business, or a related field.

PMP certification is required; ITIL, Agile, or Six Sigma certifications are preferred.

Experience in a managed service provider (MSP) or IT professional services environment is strongly preferred.

How Success Is Measured

Projects are delivered on time and within budget, with strong client satisfaction.

Project profitability, resource utilization, and delivery predictability improve.

PMO processes scale effectively and project management tools are used consistently.

Leaders have accurate portfolio visibility, risks are addressed early, and delivery surprises are minimized.

The project team demonstrates strong performance, accountability, and continuous improvement.

Position Details

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern

Location: Dallas, TX, or remote

Travel: Occasional travel based on client and business needs

On-call: Limited availability as needed for critical project implementations

Employment: Full-time, salaried

The client is an equal opportunity employer committed to a diverse and inclusive workplace.

ThinkHire | VP, PMO

As a decision maker in your organization, ThinkHire understands that the most important and sometimes the heaviest burden you have is creating and developing a leadership team around you to serve as your council, your executive think tank. We understand that you want to reserve those seats for only the most qualified and talented candidates who possess the knowledge, skills and experience you will not find through your Talent Acquisition department or your typical staffing firm. Our robust executive network and database spans across the globe and is comprised of the world’s foremost authorities in their professional field. Many of our candidates already serve as industry leaders in today’s corporate workforce, while we’ve identified others as brilliant “Up and Comers” exhibiting the intellectual aptitude and business acumen of tomorrow’s C-suite. It’s these highly valued and nurtured relationships that set ThinkHire apart from the common staffing firm.