Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As a Senior Operations Manager at our DFW7 building in Haslet, TX, you"ll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world"s most customer-obsessed supply chains. Be part of something extraordinary from day one.

What You"ll Do

• Own the operation - Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
• Lead and develop leaders - Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
• Drive continuous improvement - Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
• Deliver a world-class customer experience - Ensure safety, quality, and performance standards are met or exceeded every single day.
• Collaborate cross-functionally - Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
• Cultivate ideas - Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
• Share best practices - Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.

Additional Job Elements to this Hands-On Leadership Role

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction / distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Fun Facts About This Location

• DFW7 is a Fulfillment Center located in Haslet, TX, part of the Dallas-Fort Worth metroplex, one of the fastest-growing metro areas in the United States
• Haslet is a small, family-friendly community in Tarrant County with a population that has grown rapidly in recent years, offering a blend of suburban charm and proximity to big-city amenities
• Just minutes from the Fort Worth Stockyards, a National Historic District featuring live cattle drives, western-themed dining, shopping, and entertainment
• Outdoor recreation: The area offers access to Eagle Mountain Lake for boating, fishing, and waterfront dining, as well as the Trinity Trail system with over 100 miles of paved trails for biking, running, and walking
• The DFW metroplex is home to world-class sports teams, including the Dallas Cowboys, Texas Rangers, Dallas Mavericks, and Dallas Stars
• Year-round activities: Hiking, mountain biking, lake sports, rodeos, and community events including the Fort Worth Stock Show & Rodeo, one of the oldest and largest livestock shows in the country

Skills:
Best Practices, Budgeting, Coaching, Construction, Continuous Improvement, Cross-Functional, Customer Experience, Exceeded Sales Goal, Finance, Lean Manufacturing, Mac Operating System X (OS X), Mentoring, Operations Management, Order/Customer Fulfillment, Process Improvement, Safety/Work Safety, Sports

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit

Company Size:
10,000 employees or more

Industry:
Retail

1994

Website: