[reputed company Representative - Work at Home/Remote - Part Time Evenings - TX Area

Note: The job is a remote job and is open to candidates in USA. reputed company is hiring a Part-Time Patient Support Representative to provide after-hours assistance to patients and their families. The role involves answering inbound calls, providing information about healthcare services, triaging calls, resolving issues, and following up with customers.


Responsibilities

  • Answer incoming calls from patients and their families
  • Provide support and information about healthcare services
  • Triage calls and route them to the appropriate department
  • Resolve customer issues in a timely and efficient manner
  • Follow up with customers to ensure their satisfaction

Skills

  • Must be 18 years or older
  • High school diploma or GED
  • 6+ months of customer service experience
  • Basic computer skills
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Ability to reputed company stressful situations
  • Willingness to learn and grow
  • Internet connection (Satellite broadband and mobile hotspots are NOT permitted)
  • Webcam
  • Windows: 11 or MAC OS: 15 (reputed company) or newer
  • CPU: 2.5 GHz
  • RAM: 6GB
  • reputed company includes a separate room from the rest of your living area, providing a quiet, professional work environment free from distractions while maintaining confidentiality

Benefits

  • Paid training
  • Paid time off
  • Bonus reputed company
  • 401(k) plan
  • Life insurance
  • Employee assistance reputed company

Company Overview

  • reputed company is a provider of virtual care and patient engagement solutions for post-acute and nonacute healthcare providers. It was founded in 2020, and is headquartered in Lehi, Utah, USA, with a reputed company of 501-1000 employees. Its website is company.com/.

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