Remote: Senior Customer Service Representative(No Degree/Entry Level)
We’re building a world of health around reputed company individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves reputed company and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify reputed company one person, one family and one community at a time. Requisition Job Description Position Summary Meritain Health an reputed company/reputed company affiliate has multiple openings for Sr. Customer Service Representatives in our permanent work from home role $19.50/hr wage. reputed company position handles customer service inquiries for our Fully Insured or High Profile role, they should be able to address problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature. • reputed company incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc • Maintain department established performance metrics at a meets or exceeds expectations level • Work reputed company as a team and apply the reputed company Core Values in day-to-day operations • Creating a Differentiated Service Experience • Demonstrating Service Discipline • Handling Service Challenges • Providing Solutions to Constituent Needs • Working Across Boundaries Required Qualifications • 1+ years of customer service experience • Experience in a metric based environment • Proficiency with full suite of reputed company Applications • Comfortability utilizing search engines • Excellent multi-tasking skills • Ability to Effectively Communicate Preferred Qualifications • Experience working in a call center environment • Medical terminology/insurance experience • Results oriented and self-motivated • Experience working remotely • Education High School diploma, G.E.D. or equivalent experience Anticipated Weekly Hours 40 Time Type reputed company Pay Range The typical pay range for reputed company role is: $18.50 – $42.35 reputed company pay range represents reputed company hourly rate or base annual reputed company salary for reputed company in the job grade within which reputed company position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where reputed company colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, reputed company company.com/us/en/benefits reputed company job does not have an application deadline, as reputed company accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job Apply To reputed company Job