Product Support Advisor

Job Description:

  • Execute Category Management and other initiatives within assigned categories
  • Support category success and overall support of corporate core suppliers
  • Communicate with planners, suppliers, brokers, sales team, and customer service
  • Manage and promote local assortment within assigned categories to achieve company goals
  • Manage local supplier and broker relationships
  • Provide input, support, and guidance to OpCo Sales Specialists
  • Facilitate corporate assortment training at the OpCo as required
  • Conduct local supplier reviews and negotiations using corporate best business practices
  • Negotiate and secure supplier-funded customer deviated pricing
  • Facilitate negotiations and management of local Earned Income programs
  • Manage and review company Earned Income components
  • Work with supplier Category Captains or Advisors for focus categories as required
  • Support inventory depletion by identifying discontinued items and assisting in supplier negotiations to return products
  • Drive results on focus categories and support promotional activities and selling events
  • Serve as the direct line of contact for local sales and assist Sales with issues
  • Create new items and vendors
  • Drive increased Sysco Brand sales
  • Manage category equities and market pricing with the Revenue Management team
  • Collaborate on Sales and GP results of Market Cost Price changes
  • Provide market commodity and industry news and updates to the sales organization
  • Support high-end customer order fulfillment and inventory management

Requirements:

  • Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
  • 3+ years of experience
  • Experience working within a retail, wholesale or distribution environment
  • Ability to manage conflict and reach quick resolution with facts and dialogue
  • Ability to multi-task in a fast-paced environment
  • Ability to drive positive merchandising change
  • Ability to work with all levels of the organization and collaborate with dotted line reporting
  • Ability to collaborate and facilitate timely communication
  • Ability to work cross-functionally
  • Proactive attitude to highlight and address issues as they arise
  • Strong written & verbal communications skills
  • Strong organizational & planning skills
  • Ability to execute all Merchandising standard processes
  • Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
  • Strong Excel skills
  • Applicants must be currently authorized to work in the United States

Benefits:

  • Eligible to participate in the Company's Incentive Plan
  • Sysco benefits information provided at SyscoBenefits.com
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