Principal Consultant, Data 360 – Data Cloud

Job Description:

  • Configure Data 360 data spaces, data streams, data lake and data model objects, transformations, and insights
  • Build ingestion pipelines from Salesforce and external systems into the Customer 360 model
  • Design and tune identity resolution rulesets and validate unified profile output
  • Activate segments and insights to Marketing Cloud, core CRM, Agentforce, and other systems
  • Configure and troubleshoot Sales Cloud and Service Cloud, including declarative automation
  • Advise on core Salesforce org changes and take CRM workstreams when needed
  • Lead requirements and data discovery workshops with business and technical stakeholders
  • Produce source-to-target mappings, data models, identity resolution designs, and functional designs
  • Advise on data governance, access control, consent handling, and consumption implications
  • Document data quality findings and recommend permanent fixes
  • Own delivery workstreams end-to-end, including discovery, design, build, test, deployment, and hypercare
  • Communicate status, risks, and estimates and raise risks early
  • Run UAT and enable client administrators to operate delivered solutions
  • Work with Solution Architects, Engagement Managers, and Project Leads
  • Represent CloudMasonry in client and partner settings

Requirements:

  • 5+ years of hands-on Salesforce experience
  • At least 2 years implementing Data 360 (Data Cloud)
  • At least two full-lifecycle Data 360 implementations delivered in a client-facing or internal-customer-facing role, from discovery through production
  • Demonstrated ownership of identity resolution design on a real implementation
  • Consulting experience strongly preferred; systems integrator or agency background is a plus
  • Bachelor’s degree in a technical or business field, or equivalent applicable work experience
  • Deep working knowledge of Data 360 architecture, including data spaces, data streams, data lake objects, data model objects, and the Customer 360 data model
  • Practical command of identity resolution, including match rules, reconciliation rules, unified individual output, and ruleset debugging
  • Knowledge of segmentation, calculated insights, streaming insights, and activation targets
  • Experience with Data 360 transformations, connectors, and ingestion patterns
  • Experience with zero-copy data sharing to Snowflake, Databricks, Google BigQuery, Amazon Redshift, or similar platforms
  • Strong SQL skills, including writing and tuning queries
  • Hands-on Sales Cloud and Service Cloud configuration experience, including object model design, permissions and sharing, and declarative automation
  • Ability to work independently and manage competing priorities across multiple engagements
  • US-based and authorized to work in the United States without sponsorship
  • Required certifications: Salesforce Certified Administrator; Salesforce Certified Data 360 Consultant; Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant
  • Ability to travel approximately 25% to 50%, contingent on client needs

Benefits:

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with up to a 4% company match
  • Unlimited PTO
  • Parental leave for new parents
  • Paid company holidays
  • Salesforce certification reimbursement
  • Performance-based bonus eligibility
  • Fully remote work arrangement
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