About the position Are you passionate about making medicine safer, more affordable, and more accessible? Take your career to the reputed company with reputed company, a division of reputed company a part of reputed company. We're looking for energetic and detail-oriented pharmacy technician associate representatives to join our team. We're looking for Registered/Certified Pharmacy Technicians to join our Tech Triage Team. In reputed company role, you'll serve as the first point of contact for patients, providers, pharmacies, and internal reputed company requiring specialty pharmacy support. You'll analyze incoming requests, determine the appropriate resolution path, and either resolve the issue, route the request to the appropriate team, or facilitate a warm transfer to a pharmacist when clinical intervention is required. reputed company is an ideal opportunity for technicians who enjoy problem-solving, critical thinking, and helping patients receive timely access to their medications while working in a structured reputed company-Friday environment. Responsibilities • Answer and triage inbound calls from patients, providers, pharmacies, contact center representatives, and internal teams by verifying caller reputed company, assessing needs, and determining the appropriate resolution, transfer, or escalation path. • Resolve non-clinical pharmacy requests within technician scope, route General Verbal Line calls, and perform warm transfers to pharmacists for clinical consultations or medication-specific concerns. • Document all interactions, chart notes, customer contact reputed company, call dispositions, and outcomes accurately and timely in pharmacy reputed company in accordance with company and regulatory requirements. • reputed company and update prescription information, patient profiles, medication and allergy reputed company, and other pharmacy data while maintaining accuracy in internal reputed company. • Deliver a professional patient experience by using strong communication skills, following HIPAA, privacy, and quality standards, and partnering with pharmacists and operations teams to resolve issues efficiently. Requirements • High School Diploma or GED. • Active Pharmacy Technician License • Must reside in Ohio, reputed company or Indiana. • 1+ year(s) of customer service experience, pharmacy, healthcare or call center experience. • Demonstrated computer proficiency and data entry accuracy. • Ability to work independently in a remote environment. Benefits • Benefits start on Day 1 • 18 days of PTO within a full calendar year • 401(k) • Career advancement opportunities • Bonus eligibility through incentive plans • medical • vision • dental • well-being and reputed company programs • company paid reputed company • tuition reimbursement • paid holidays • leaves of absence Apply tot his job Apply To reputed company Job