Operational Database Administrator – Epic

Job Description:

  • Install, configure, maintain, and support Epic operational database environments across production, testing, training, and disaster recovery
  • Execute approved environment refreshes and routine maintenance
  • Investigate database growth, resource constraints, storage performance, and system alerts
  • Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before operational disruption
  • Maintain and validate database backups, journaling, and recovery procedures
  • Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises
  • Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes
  • Perform documented testing, validation, and rollback procedures
  • Diagnose production issues and coordinate escalations with Epic and InterSystems
  • Provide updates on impact, restoration progress, and corrective actions
  • Automate repeatable administrative tasks
  • Maintain configuration documentation and runbooks
  • Partner with infrastructure teams on capacity planning and recurring-problem elimination
  • Participate in scheduled on-call rotation and planned after-hours maintenance, upgrades, and recovery exercises

Requirements:

  • Minimum of three years of experience working as an Epic ODBA in a hospital environment, including direct responsibility for live production systems
  • Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained
  • Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery
  • Working proficiency with Linux/Unix administration and shell scripting
  • Experience using Epic monitoring and administrative tools, including System Pulse and RedAlert
  • Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment
  • Strong documentation, communication, and prioritization skills
  • Ability to work independently and collaborate across technical teams
  • Experience with large, multisite hospital environments, Epic implementation or major upgrade, automation, cloud, and automation preferred or a plus
  • Must follow organizational security, patient-data protection, incident-management, and change-control requirements

Benefits:

  • Annual bonus or incentives
  • Equity awards
  • Employee Stock Purchase Plan (ESPP)
  • Scheduled on-call rotation and support for planned after-hours maintenance, upgrades, and recovery exercises
  • Equal employment opportunity
  • Disability or special-needs accommodation
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