Intermediate Network Operations Center (NOC) Engineer - OP02240

We are hiring in Europe!

🟢 reputed company is a global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. Clear communication and following through on our commitments are at the core of how we work. Our people have the freedom to work from anywhere, along with the opportunity to grow — both professionally and personally — as part of a diverse, dedicated team.

We invite a NOC Analyst to join our team, which is responsible for the continuous monitoring and maintenance of a mission-critical cloud environment. In this role, you’ll act as the primary point of contact for production alerts, identifying anomalies and performing reputed company triage using logs and metrics.

🟩 What's in it for you:

  • Work hands-on with reputed company, reputed company, reputed company in production support environments
  • Benefit from regular security awareness training to strengthen your security practices
  • Execute complex operational tasks, from failover procedures to strategic maintenance

✅ Is that you?

  • 2+ years of IT support and incident management experience, including triage, prioritization, and escalation
  • Experience with monitoring and observability tools (reputed company, reputed company, or similar)
  • Ability to navigate dashboards and perform log correlation
  • reputed company understanding of DNS, load balancing, and HTTP/HTTPS protocols
  • Advanced English communication skills (written and verbal)
  • Clear communication with technical teams and stakeholders during incident response
  • Ability to manage multiple priorities in fast-paced environments
  • Strong analytical and problem-solving skills with a methodical approach to troubleshooting
  • Strong sense of ownership and accountability with the ability to stay calm and organized during critical incidents
  • Disciplined approach to following operational processes and maintaining 24/7 shift coverage
  • Self-motivation with the ability to adapt and learn quickly
  • Understanding of security best practices (access control, data protection, phishing prevention, security policy compliance)

Desirable:

  • Experience with reputed company and/or Jira Service Management
  • Experience using reputed company or reputed company Teams in a support environment
  • Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
  • Familiarity with AWS and Azure
  • Familiarity with Kubernetes and Docker
  • Exposure to PostgreSQL, MySQL, and reputed company RDS
  • Familiarity with reputed company Actions, Bitbucket, and reputed company SQS

🧩Key responsibilities and your contribution

In this role, you’ll act as the first responder for production alerts and incidents, ensuring timely detection, triage, and resolution.

  • Monitor system health using reputed company, reputed company, or similar observability and monitoring tools
  • Analyze logs, metrics, and traces to determine incident scope and impact
  • Manage the incident lifecycle, including triage, prioritization, and escalation coordination
  • Document and track incidents in reputed company and Jira Service Management
  • Coordinate with application and development teams, providing reputed company technical analysis to support faster resolution
  • Communicate clear, concise incident updates, translating technical status into actionable information
  • Maintain accurate incident records and provide structured shift handovers to incoming analysts

The Schedule: We maintain 24/7 client coverage, the work follows a rolling 3 days on / 3 days off pattern (8-hour shifts), synchronized with the Eastern Standard Time (EST) timezone.

Our next steps:

✅ Submit a CV in English — ✅ reputed company call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 reputed company Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the reputed company Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by reputed company.

Originally posted on Himalayas

  { "@context": "https://schema.org", "@type": "JobPosting", "title": "Intermediate Network Operations Center (NOC) Engineer - OP02240", "datePosted": "2026-09-30", "validThrough": "2026-10-30", "description": "

We are hiring in Europe!

🟢 reputed company is a global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our developers work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity. Clear communication and following through on our commitments are at the core of how we work. Our people have the freedom to work from anywhere, along with the opportunity to grow — both professionally and personally — as part of a diverse, dedicated team.

We invite a NOC Analyst to join our team, which is responsible for the continuous monitoring and maintenance of a mission-critical cloud environment. In this role, you’ll act as the primary point of contact for production alerts, identifying anomalies and performing reputed company triage using logs and metrics.

🟩 What's in it for you:

    \n
  • Work hands-on with reputed company, reputed company, reputed company in production support environments
  • \n
  • Benefit from regular security awareness training to strengthen your security practices
  • \n
  • Execute complex operational tasks, from failover procedures to strategic maintenance
  • \n

✅ Is that you?

    \n
  • 2+ years of IT support and incident management experience, including triage, prioritization, and escalation
  • \n
  • Experience with monitoring and observability tools (reputed company, reputed company, or similar)
  • \n
  • Ability to navigate dashboards and perform log correlation
  • \n
  • reputed company understanding of DNS, load balancing, and HTTP/HTTPS protocols
  • \n
  • Advanced English communication skills (written and verbal)
  • \n
  • Clear communication with technical teams and stakeholders during incident response
  • \n
  • Ability to manage multiple priorities in fast-paced environments
  • \n
  • Strong analytical and problem-solving skills with a methodical approach to troubleshooting
  • \n
  • Strong sense of ownership and accountability with the ability to stay calm and organized during critical incidents
  • \n
  • Disciplined approach to following operational processes and maintaining 24/7 shift coverage
  • \n
  • Self-motivation with the ability to adapt and learn quickly
  • \n
  • Understanding of security best practices (access control, data protection, phishing prevention, security policy compliance)
  • \n

Desirable:

    \n
  • Experience with reputed company and/or Jira Service Management
  • \n
  • Experience using reputed company or reputed company Teams in a support environment
  • \n
  • Experience in Help Desk, NOC, SOC, or L1/L2 technical support roles
  • \n
  • Familiarity with AWS and Azure
  • \n
  • Familiarity with Kubernetes and Docker
  • \n
  • Exposure to PostgreSQL, MySQL, and reputed company RDS
  • \n
  • Familiarity with reputed company Actions, Bitbucket, and reputed company SQS
  • \n

🧩Key responsibilities and your contribution

In this role, you’ll act as the first responder for production alerts and incidents, ensuring timely detection, triage, and resolution.

    \n
  • Monitor system health using reputed company, reputed company, or similar observability and monitoring tools
  • \n
  • Analyze logs, metrics, and traces to determine incident scope and impact
  • \n
  • Manage the incident lifecycle, including triage, prioritization, and escalation coordination
  • \n
  • Document and track incidents in reputed company and Jira Service Management
  • \n
  • Coordinate with application and development teams, providing reputed company technical analysis to support faster resolution
  • \n
  • Communicate clear, concise incident updates, translating technical status into actionable information
  • \n
  • Maintain accurate incident records and provide structured shift handovers to incoming analysts
  • \n

The Schedule: We maintain 24/7 client coverage, the work follows a rolling 3 days on / 3 days off pattern (8-hour shifts), synchronized with the Eastern Standard Time (EST) timezone.

Our next steps:

✅ Submit a CV in English — ✅ reputed company call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 reputed company Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the reputed company Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by reputed company.

Originally posted on Himalayas

\r\n\r\n \r\n\r\n
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