Role Description

The Pharmacy Technician is responsible for providing member medication counseling and assistance to minimize gaps in treatment by collaborating with various teams across Healthfirst and with our community partners of pharmacists and providers.

• Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events.
• Facilitates member access to medication(s) by:
  • Obtaining refills
  • Facilitating new prescriptions
  • Setting up appointments
  • Facilitating access to medications for members experiencing financial issues
  • Aligning refills to reduce frequency of pharmacy visits
  • Documenting the care delivered
  • Communicating information to other providers
• Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services.
• Partners with community pharmacies to monitor and communicate member medication adherence.
• Performs patient health assessments to collect information regarding patient medication profile (prescriptions, OTC medications, and/or homeopathic/herbal therapy) to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care.
• Handles member and provider communications telephonically (in person may be required in certain situations).
• Additional duties as necessary.

Qualifications

• High School Diploma or GED from an accredited institution.
• Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional.
• Experience communicating with patients, providers, and pharmacists on medication and medication related issues.
• Either nationally certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing.

Requirements

• Bilingual skills (preferred).
• Medication Therapy Management Certificate (preferred).
• Nationally Certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing.

Benefits

• Medical, dental and vision coverage.
• Incentive and recognition programs.
• Life insurance.
• 401k contributions (all benefits are subject to eligibility requirements).

Company Description

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798.

Thank you for considering a career with HF Management Services, LLC.