[Hiring] Channel Sales Director @Eigen Development

Role Description

The Channel Sales Director (CSD)/Partner Director primary duties include:

  • Driving new business to Shift4 through the prospecting and signing of new partners.
  • Devising and implementing the strategy for meeting sales performance targets and optimizing growth with each new partner.
  • Being the subject matter expert on all things pertaining to the Partnership.
  • Actively prospecting, attending trade shows, conferences, on-site meetings/visits, and hunting new strategic partners.
  • Creating, negotiating, and closing commercial agreements with new partners.
  • Providing partners a full understanding of Shift4 Schedule A, Bonus opportunities, and EMV device.
  • Collaborating with the API/Integrations team to assist new partners through integration and certification to Shift4.
  • Preparing and executing a structured, planned agenda/meeting curriculum when presenting to partners via phone or on-site.
  • Training new/existing partners on Shift4 products, services, and the sales process, including residual reporting, lead management, and submitting new leads.
  • Submitting documentation needed for Lab Request to ensure partners have successfully been trained on installation when necessary.
  • Identifying marketing opportunities through conversations with partners and implementing those plans to coincide with new partners.
  • Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported, and products.
  • Demonstrating strong cross-functional collaboration with sales, marketing, finance, customer care, product development, and technology operations.
  • Ensuring all documents, training, paperwork, and other items are processed to complete the onboarding.
  • Working closely to train the CSM on partner products, services, nuances, and expectations.
  • Obtaining the first 2 merchant leads from the partner and providing those to the assigned CSM.
  • Actively overseeing the launch of those 2 merchants from start to finish.
  • Scheduling a call with CSM and Partner to formally hand off the partner once 5 merchants have been boarded successfully with Shift4.
  • Holding scheduled & consistent meetings with respective CSM on sales KPIs (example: growth, lead count conversion rates) and including them in correspondence to ISVs/dealers.
  • Continuously working to achieve sales & revenue targets as set by the AVP and SVP of Channel.
  • Providing directives & feedback to the CSM & marketing team on the success of sales.
  • Timely addressing any service issues escalated to you by the CSM and/or channel.

Qualifications

  • 5+ years experience working in Channel Sales within the POS and Payments space.
  • BA/BS Preferred or equivalent work experience.
  • Experience in SalesForce and Monday.com preferred.

Company Description

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