Head of Employee Relations & HR Compliance
We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. As Shipboard Human Resources Manager, you will perform multiple responsibilities to support our HR service delivery model. You will be the primary contact for Crew employee relations, performance management, and Human Resources initiatives while collaborating with leaders, building positive relationships and being a trusted advisor. You will report to: Manager, Human Resources (shipboard). Level: 2 ½ Stripes.
Delivers key shipboard HR functions—including Compensation and Benefits, Employee Relations, and Learning and Development—while serving as a strategic partner to leadership and a resource to Crew in cultivating a fair, inclusive, and high-performing workplace.
Demonstrates strong business acumen and applies a strategic, consultative approach to anticipate needs, assess challenges, and deliver innovative HR solutions aligned with evolving business priorities and individual vessel needs.
Maintains a relentless focus on enhancing the Crew experience by aligning efforts with company values and strategic priorities to foster a supportive, engaging, and inclusive onboard environment
Partner with shipboard leaders to strengthen leadership behaviors by identifying growth opportunities and implementing targeted development strategies, including expectation memos, feedback sessions, and tailored training. Conducts need assessments to identify key opportunities in training, communication, organizational efficiency, etc.
Conduct needs assessments to identify opportunities in training, communication, and organizational effectiveness, ensuring alignment with the organization’s goals and desired outcomes.
New Leader Transitions, role clarification, conflict resolution, trust-building, team strategy, etc.) and HR training courses for returning and new hire Crew and Officers,
Support the implementation of organizational projects and initiatives by providing tools, processes, and guidance for effective execution. Collaborate with the Shipboard Human Resources Manager to apply change management strategies that facilitate smooth transitions and sustainable outcomes.
Basic Qualifications Minimum of 3 years of formal Human Resources experience in at least one functional area (ex: learning and development, compensation & benefits, employee relations, compliance, workforce planning & administration)
Minimum of one year experience in employee relations and/or performance management concepts and practices
Minimum of 1 year in a leadership and/or Operations role
Preferred Qualifications Shipboard, hospitality, or travel industry experience a plus
Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
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