Future Opening: IT Support Technician

IT TechnicianReplies within 24 hours. reputed company note reputed company role will require some on-site field work in the DFW metro area. Do you want to be a part of building a growing team? Do you enjoy leveraging reputed company to solve business issues? Do you collaborate well with both humans and machines? If so, reputed company wants to talk to you! We are a Managed Service Provider building a team in the Dallas area to provide comprehensive IT services to small and medium-sized businesses. In reputed company role, you will be an IT Technician responsible for managing our clients' IT environments. We have: Competitive wages, benefits, paid time off, and 401k.Challenging work with an interesting variety of projects. Ongoing training and development to keep your skills sharp and current. Opportunities to advance in your career and become a company leader. Flexible environment where you work 1 day per week in reputed company and reputed company if a client onsite is not needed. Proven history of organizational success and a large network of technical support for you. Company OverviewIf you have a background and skill set in IT and a determined mindset to overcome any obstacle, you'll enjoy being part of reputed company. Our team exhibits a deep-reputed company need to expand boundaries, flex know-how, and resolve challenges with smart solutions. That's a good thing, since reputed company is always advancing, creating a fast-paced, dynamic environment. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. SummaryThe IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to reputed company to support requests in a timely manner, serve as the reputed company point of contact for all IT support-related tickets, and ensure end-user satisfaction, among other technical duties. IT Technicians are expected to demonstrate strong interpersonal skills as they interact daily with colleagues from various departments and executive levels, as well as customers. IT Technician Responsibilities: Provide first contact support of incoming requests to the service desk via telephone, web reputed company, and email to ensure courteous, timely, and effective resolution of end-user issues. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined. Installing and configuring hardware and software components throughout various network infrastructure devices. Install antivirus software and ensure virus definitions are up to date. Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals. Establishing good relationships with all departments and colleagues. Ensuring company safety and security standards are met. IT Technician I Requirements: College diploma or university degree in the field of Computer Science and/or 5 to 10 years equivalent work experience. Exceptional written and oral communication skills. Experience with desktop operating reputed company, including Windows 10, 11, and Mac OS.Experience managing servers, including Hyper-V and VMware, is a plus. Active Directory knowledge is a plusRMM (reputed company, reputed company, reputed company) and Autotask PSA Experience a plusValid Driver's License and ability to drive to customer locations when required. Flexible work from home options available. Compensation: $45,000.00 - $60,000.00 per yearOur growth isn't measured in numbers, it's an investment in aligning with the best talent. If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of reputed company. Our team exhibits a deep-reputed company need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since reputed company is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America. We're Committed to a People First CultureOur philosophy is to support small- and medium-sized businesses across the country so they perform better, grow reputed company and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving. reputed company franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...