F&I Manager

Job Description:

  • Conduct professional F&I presentations with customers through secure video
  • Review deal structure, lender approvals, and customer information before beginning the F&I process
  • Present protection products in a transparent, compliant, and customer-focused manner
  • Maximize F&I performance while maintaining an exceptional customer experience
  • Ensure transactions meet Asbury, lender, manufacturer, state, and federal compliance requirements
  • Partner with dealership Sales Managers, F&I Managers, sales teams, and leadership
  • Maintain strong communication with dealerships throughout transactions
  • Manage transactions across multiple dealerships while providing a consistent, high-quality experience
  • Identify opportunities to improve efficiency, product penetration, and overall F&I performance
  • Complete the F&I portion of vehicle purchases, finalize financing, complete required documentation, and deliver an exceptional customer experience

Requirements:

  • Proven automotive F&I experience
  • Strong track record of PVR and product performance
  • Excellent product presentation and objection-handling skills
  • Experience working with lenders and automotive finance transactions
  • Strong understanding of F&I compliance
  • Excellent communication and customer service skills
  • Ability to quickly build rapport with customers through video and telephone communication
  • Experience with digital contracting, e-signature, menu, Tekion, and lender platforms
  • Ability to manage multiple transactions and dealerships simultaneously
  • Strong organizational skills and attention to detail
  • Team-first mentality and ability to partner effectively with dealership leadership
  • Discipline and accountability required to perform at a high level while working remotely
  • Prior automotive sales consultant experience required; 1–3 years
  • MBA a plus
  • Track record of impeccable customer service ratings
  • Must be able to pass pre-employment screenings (background and drug test)

Benefits:

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Medical, vision, dental, accident, critical illness and hospital indemnity insurance plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Whole Life and Term Life Insurance
  • 401k with company match
  • Pet Insurance
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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