Employee Relations Lead

Salary
Grade 10, SCP 35 - 38, £46,142 - £49,282
Contractual hours
37
Basis
Full time
Region
Annual - £30,000 and over (Pro rata)
Package
Permanent
Job category/type
Human Resources
Date posted
03/09/2026
Job reference
NCC010987

Post No. POSN003888 - Employee Relations Lead


We're looking for a highly experienced Employee Relations professional to lead our Employee Relations function and help shape a positive workplace culture across Newport City Council. You'll provide expert advice on complex workforce matters, support managers to make confident decisions and play a key role in promoting fair and consistent people practices across the organisation.


Employee relations is about helping people navigate some of the most challenging moments in working life while ensuring fair, balanced and constructive outcomes. Working closely with senior leaders, managers, trade unions and HR colleagues, you'll help ensure workplace issues are managed effectively, risks are addressed proactively and positive employee relations remain at the heart of good people management.


This opportunity has arisen following the promotion of the current postholder, reflecting the development opportunities available within our HR & OD Service.


In this role, you will:
  • Provide expert advice on complex employee relations matters, including disciplinary, grievance, capability, absence and organisational change cases.
  • Lead, coach and support HR colleagues to deliver a consistent, high-quality Employee Relations service.
  • Work collaboratively with managers and trade unions to promote early resolution, effective consultation and constructive outcomes.
  • Use employment law, policy, data and insight to manage risk, improve practice and support organisational priorities.
  • Contribute to the Council's People Plan and promote a culture based on fairness, inclusion and collaboration.


About you
You'll be an experienced HR professional with strong employment law knowledge and a proven track record of managing complex and sensitive workforce issues.


You'll have the credibility to advise managers, senior leaders and trade union representatives, balancing organisational risk with practical and people-focused solutions.


You'll be motivated by resolving complex workplace issues, supporting managers through challenging situations and delivering fair, timely and constructive outcomes for employees and services alike.


You'll bring a calm, balanced and pragmatic approach that builds trust and confidence, even in the most sensitive circumstances.


If you're passionate about Employee Relations and want to lead an important function within a large and diverse organisation, we'd love to hear from you.


Interested?
For an informal discussion about the role, please contact: Luke Butcher (Manager, HR & OD Business Partnering) Luke.Butcher@Newport.gov.uk
Cerys Caswell (Senior HR & OD Business Partner) Cerys.Caswell@Newport.gov.uk.


Shortlisting: 24/09/2026
Interviews: Week commencing 05/10/2026


We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.


Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented, or living, in the city. Selection will be made on ability and skills to undertake the role.


Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.


Our values – Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd – Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...