Data Center Technician - Night Shift, ADC InfraOps DCO (AWS)

Job ID: 10411760 | Amazon Data Services, Inc. Amazon Web Services (AWS) is looking for fully cleared Data Center Technicians to join our expanding Infrastructure Operations team. These technicians are the primary resolvers and troubleshooters of data center infrastructure issues—including hardware, fiber, networking, and related problems—and help maintain one of the world's largest information system infrastructures. The candidate must be a U.S. citizen with an active TS/SCI clearance with polygraph. Key Job Responsibilities Plan and track capacity, rack deployment, rack cabling, and rack decommissioning. Perform hardware and software troubleshooting. Engage other teams to drive resolution of technical issues. Maintain service level agreements through proactive issue detection and reporting. Improve effectiveness through process innovation. Act independently in the absence of direction or support. Physical & Environmental Requirements Lifting and moving material up to 49 pounds each. Working in cramped and/or elevated locations. Bending, lifting, stretching, and reaching. Standing and walking for up to 8+ hours a day. Ascending and descending ladders, stairs, and gangways safely and without limitation. Working in a noisy environment. Shifts longer than 8 hours to support 24/7 operations (covering night, day, weekends, and holidays). Day in the Life Take ownership of technical issues brought by customers, engaging other teams when needed. Show a strong aptitude for troubleshooting and problem solving. Solve problems at their root and step back to understand the broader context. Maintain service level agreements through proactive issue detection and reporting. Show bias to act in the absence of direction or support. Improve effectiveness through process innovation. Basic Qualifications High school diploma or equivalent. Relevant certifications: A+, CND, Network+, or Security+. Current, active TS/SCI clearance with polygraph. Preferred Qualifications Experience working in a data center environment (racking, cable management, hot/cold aisle containment). Hands‐on experience with Dell or HP hardware. Networking experience with CCNA and/or Network+ certifications. Associate's degree in an IT‐related field and at least two years of progressively responsible experience. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. The starting pay for this position is between $33.00 and $58.00 USD per hour, depending on experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, mental health support, medical advice line, and 401(k) matching. Learn more about our benefits at Location: USA, MD, Laurel. Working hours include nights, weekends, and holidays as needed.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...