Customer Team Lead- Kroger

## The Opportunity Utz Brands is seeking a strategic, results-driven **Kroger Customer Team Lead** to help shape the future of snacking with one of our most important retail partners. In this high-impact role, you’ll lead customer strategy across a complex multi-banner business, build trusted partnerships with key Kroger decision makers, and guide a talented sales team to deliver profitable growth across the Utz portfolio. This is more than an account leadership role—it’s a chance to influence strategy, coach and develop a high-performing team, and bring together customer, shopper, category, and financial insights to create winning plans for both Utz and our retail partners. ## What You’ll Own - Lead customer sales strategy for Kroger’s multi-banner business, aligning plans with Utz enterprise priorities, brand goals, and category growth opportunities. - Build strong, strategic relationships with customer decision makers and bring insight-led selling stories to life through business reviews, negotiations, and joint planning. - Drive profitable sales, share, distribution, merchandising, promotional, and trade investment results across assigned banners and brands. - Own customer P&L performance, revenue goals, spending effectiveness, and investment strategies in partnership with Finance and Revenue Growth Management. - Coach, align, and develop Account Executives and Sr. Key Account Executives to deliver business objectives, strengthen customer execution, and support talent growth. - Partner cross-functionally with Marketing, Shopper Marketing, Sales Operations, Category Insights, Finance, Supply Chain, R&D, Manufacturing, and Logistics to deliver customer solutions. - Monitor marketplace trends, competitive activity, promotional performance, and customer opportunities to keep plans agile and growth-focused. ## What You’ll Need We’re looking for a collaborative sales leader who can think strategically, lead through complexity, and turn insights into action. - **7+ years** of progressive sales experience in consumer packaged goods, including direct customer account responsibility with complex or multi-banner retail customers. - Experience leading, coaching, or influencing customer sales teams, with the ability to align people around shared goals and deliver results through others. - Strong business acumen with experience managing customer P&Ls, trade spend, revenue goals, promotional strategy, and investment effectiveness. - Proficiency using syndicated data, shopper insights, customer scorecards, and financial measures to build selling stories and customer strategies. - Excellent communication, negotiation, analytical, problem-solving, relationship-building, and cross-functional collaboration skills. - Proficiency with **Microsoft Excel, Power. Point, Word, and Outlook**; experience with IRI/Nielsen or similar customer/category tools preferred. - **Bachelor’s degree** in Business or a related field preferred; **valid driver’s license** and **ability to travel up to 50% within the U.S.** required. ## Our Recruitment Process - **Easy Application (5 mins)**: Introduce yourself and answer a few key questions. - **Engaging Chat Interview (20-25 mins)**: Share your experience and highlight how your values align with ours. - **Live Interview**: Selected candidates meet with the hiring team to explore alignment with the role, team, and Utz culture. ## Why Utz Here at Utz, we’re passionate about exciting and delighting consumers with delicious snack foods made from high-quality ingredients. With over a century of strong family heritage, our diverse portfolio includes Utz, Zapp’s, Boulder Canyon, and On the Border. Our associates are the reason for our success, so we provide a supportive, caring, and inclusive environment with opportunities for career growth and advancement. Our **full-time** benefit package includes **medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan, and much more**. Join our world-class team and help us become the fastest growing pure-play U.S. snacking company of scale! --- _This job was found on [bandana.com](

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