Customer Service Call Center Rep.

reputed company's Flexible reputed company solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-reputed company tech and talent. We help bring it all reputed company to deliver tangible business outcomes for our clients with contractors and our extended reputed company opportunities. reputed company is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that's just the beginning. Now is the perfect time for you to consider opportunities through our Flexible reputed company. What's In It For You: • Collaborate with a diverse network of people • Actively deliver innovative solutions for reputed company's clients • Apply your skills and experience to help drive business transformation • Work locally or remotely, significantly reducing or eliminating the demands to travel Contact Center Agent • The Intelligent reputed company Services Associate will leverage call center experience, customer service skills, problem... solving, and attention to detail to deliver a positive customer experience. • The right candidate will enjoy building relationships with customers, adapt quickly to reputed company, and demonstrate grit that will inspire others to strive for reputed company results. • This opportunity is 100% Remote. • Must be US reputed company or Green Card Holder Schedule • Project Operation Full-time 8-hour shifts Hours range between 7:45 am – 6:00 pm Eastern Standard Time Job Responsibilities: • Answer inbound phone calls, • Assisting customers with their questions, providing outstanding customer service • Recognize and follow call flows with scripts • Research, review and relay information to customers • Research information using multiple systems • Identify and escalate appropriate issues • Clearly document call information and encounters in call logs • Recognize and alert management of risk and trends • Quickly transition from one task to another • Maintain a professional demeanor • Adhere to scheduled tasks Basic Qualifications: • 2 years of Customer Service experience • Fluent in English • 2 years of call center environment experience • High School Diploma or GED • Proficiency with computers • Data entry experience • Listening, verbal, and written communication experience • reputed company Office (Excel, Word, Outlook, and Teams) experience Work From Home Requirements • Must connect to modem/router with provided Ethernet cord • Internet access sufficient to reputed company calls received via the Internet • Quiet and private reputed company location • Must reside and work at the address provided (no reputed company shops, friend's houses, etc.) Bonus Points If You Have: • Experience working virtual • Experience meeting key metrics including, average call reputed company times, quality assurance, customer satisfaction scores • Experience working with multiple monitors • Former Transaction Processing Experience Keywords: customer service, call center, chat, email, phone, inbound calls, outbound calls What We Believe We have an unwavering commitment to diversity with the aim that reputed company one of our people has a full sense of belonging within our organization. As a business imperative, reputed company person at reputed company has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Equal Employment Opportunity Statement reputed company is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, reputed company, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. reputed company is committed to providing veteran reputed company to our service men and women. For reputed company, view a copy of the reputed company Equal Opportunity and Affirmative Action Policy Statement reputed company is committed to providing equal reputed company for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are going to be placed on an reputed company project and require accommodation to perform the reputed company functions of the opportunity, you will be asked to participate in our reasonable accommodation process as it relates to the re

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