Complex Claims Examiner
<p>Are you a skilled and detail-oriented insurance professional looking for a challenging and rewarding career? Look no further than American International Group (AIG)! We are seeking a Complex Claims Examiner to join our team and play a crucial role in ensuring accurate and efficient processing of complex insurance claims. As a Complex Claims Examiner, you will have the opportunity to utilize your expertise and analytical skills to handle high-value and intricate claims, while providing exceptional service to our clients. If you have a strong background in claims assessment and a passion for delivering exceptional results, we want to hear from you! Join us at AIG and take your career to the next level. Evaluate and assess complex insurance claims to determine coverage and liability in a timely and accurate manner. Review and analyze policy documents, contracts, and other relevant materials to understand coverage and applicable laws. Communicate with claimants, policyholders, attorneys, and other relevant parties to gather necessary information and documentation. Investigate and gather evidence, including conducting interviews and obtaining expert opinions, to support claim decisions. Develop and implement effective strategies to manage and resolve complex claims efficiently. Utilize specialized knowledge and experience in insurance and claims to handle high-value and intricate claims. Ensure compliance with company policies, procedures, and regulatory requirements. Maintain accurate and detailed claim files and documentation. Collaborate with internal teams, such as underwriting and legal, to provide insight and recommendations on complex claims. Provide exceptional customer service to clients throughout the claims process. Continuously monitor and identify areas for improvement in claims procedures and processes. Stay updated on industry developments and best practices related to complex claims handling. Train and mentor junior claims examiners as needed. Participate in department and company-wide meetings, trainings, and initiatives. Adhere to strict confidentiality and ethical standards in handling sensitive information.</p><p>American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
