Community Navigator – Sickle Cell Disease

Job Description:

  • Educate patients and caregivers about ATTR-CM and Sickle Cell Disease, treatment options, local and regional support offerings, and health and wellness resources
  • Provide ongoing education and disease-state awareness throughout each patient journey
  • Allocate time across ATTR-CM and SCD, approximately 85% and 15% respectively, while maintaining disease-state knowledge and community relationships
  • Connect patients with relevant community and Pfizer resources and support care navigation
  • Engage underserved communities and promote equitable access to education, resources, and support
  • Coordinate with Key Account Directors, management, and cross-functional partners across two brand teams
  • Set objectives, manage complex projects, and oversee collaborations with healthcare systems, HCPs/educators, and advocacy partners
  • Serve as a subject matter expert and share knowledge across the organization
  • Develop solutions to complex problems, champion innovation, and implement new ideas, processes, or products
  • Present the Community Navigator role and Pfizer support resources at local, regional, and national events
  • Use motivational interviewing to identify patient needs and tailor engagement
  • Offer in-person and virtual engagement using print and digital resources
  • Refer patients and caregivers to local health and wellness organizations
  • Adhere to regulations and policies and collaborate with legal and compliance teams
  • Engage patients and caregivers through various communication channels
  • Provide local insights to inform patient engagement materials and support resources
  • Organize travel and event materials

Requirements:

  • B.S. or B.A. degree required
  • Minimum 7–10 years of pharmaceutical or related industry experience
  • Experience with ATTR-CM and/or Sickle Cell Disease
  • Ability to build and maintain disease-state and community knowledge across more than one therapeutic area
  • Ability to prioritize effectively across concurrent responsibilities
  • Exceptional communication, listening, and presentation skills
  • Ability to work in regulated environments and adhere to compliance guidelines
  • Broad collaboration experience with diverse clients and stakeholders
  • Experience in responsible business practices and compassionate communication
  • Experience engaging diverse and underserved patient communities with cultural humility
  • Familiarity with Pfizer and industry compliance guidelines for working with Medical and Access & Reimbursement colleagues
  • Ability to deliver concise, meaningful presentations with integrity and empathy
  • Strong attention to detail, organizational, and business skills
  • Willingness to travel up to 50%, including weekends and evenings
  • Clinical background preferred (RN, APRN, NP, ARNP, ACSW, LCSW, MPH)
  • Knowledge of ATTR-CM and/or Sickle Cell Disease and patient/public advocacy preferred
  • Experience with hematology, rare disease, or cardiology patient communities preferred
  • Preferred to live in the specified geography
  • Bilingual proficiency in certain areas preferred
  • Candidates must be authorized to be employed in the U.S. by any employer
  • Permanent work authorization in the United States required
  • U.S. work visa sponsorship is not available now or in the future

Benefits:

  • Pfizer Global Performance Plan with a bonus target of 20.0% of base salary
  • Share-based long-term incentive program
  • 401(k) plan with Pfizer Matching Contributions
  • Additional Pfizer Retirement Savings Contribution
  • Paid vacation, holiday, and personal days
  • Paid caregiver/parental and medical leave
  • Medical, prescription drug, dental, and vision coverage
  • Relocation assistance may be available based on business needs and/or eligibility
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