Apparel & Licensing Sales Associate - Zion Harley-Davidson

Apparel & Licensing (A&L) Sales AssociateAre you passionate about people, style, and the Harley-Davidson lifestyle? As an Apparel & Licensing (A&L) Sales Associate, you’re more than a retail team member, you’re a brand ambassador. You create memorable experiences, help riders and fans gear up in authentic Harley style, and bring the energy of the dealership to life through customer connection, merchandising excellence, and event engagement.This position blends customer service, fashion-forward retail, and sales performance.

Starting pay begins at $15.00/hour plus bonus incentives.What Success Looks Like in This RoleDelivering a legendary customer experience every timeDriving individual and department sales performanceMaintaining an eye-catching, organized retail floorBuilding lasting customer relationships and repeat businessSupporting dealership events and special promotionsRepresenting the Harley-Davidson brand with pride and professionalismKey Responsibilities1.

Customer

Experience & SalesGreet every customer promptly with energy, authenticity, and a welcoming attitudeAssist customers with product selection, styling, fit, and feature/benefit educationHighlight promotions, specials, and new arrivalsBuild rapport and customer loyalty through follow-up and product notificationsProcess sales transactions accurately and efficiently (cash, credit, POS systems)Handle special orders, backorders, and customer inquiries professionallyResolve customer concerns with empathy and a “Make Things Right” mindset2.

Retail

Merchandising & OperationsMaintain a clean, organized, and visually appealing sales floorEnsure merchandise is properly stocked, sized, and presentedAssist with inventory counts and loss prevention awarenessRotate and refresh displays to align with promotions and seasonsFollow Harley-Davidson University training requirements and product knowledge standardsSupport event set-ups, pop-up booths, fashion shows, and dealership open houses3. Teamwork & CultureWork c

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