Analyst Talent Management

About the position

The Analyst, Talent Management supports the execution of talent management programs and processes aligned with JetBlue’s Talent and People department strategies. The role helps strengthen talent pipelines by managing data, systems, and technology that enable effective goal setting, continuous feedback, and objective performance assessment. The Analyst serves as a resource for talent management processes and works closely with People Business Partners and other stakeholders to support talent decisions and improve individual and organizational performance. The position administers performance management processes and talent management systems, coordinates assigned initiatives, analyzes talent and performance data, and develops communications and resources. It also supports process improvement through research, benchmarking, data analysis, automation, AI tools, technology, and best practices.

Responsibilities

  • Manage day-to-day performance management processes, including the annual performance cycle, goal setting, performance reviews, calibration activities, and feedback processes for eligible JetBlue Crewmembers.
  • Establish and manage project timelines, activities, and deliverables for assigned Talent Management initiatives, ensuring accuracy, quality, and timely completion.
  • Administer and maintain talent management systems and data, monitor process completion, troubleshoot issues, and support system enhancements.
  • Analyze talent and performance data, develop reports, and identify trends and insights to support talent management processes and decisions.
  • Independently resolve routine issues, recommend solutions, and escalate complex matters when appropriate.
  • Develop communications, materials, and tools for Talent Management processes, including process guides, templates, forms, and presentations.
  • Partner with People Business Partners and other stakeholders to provide guidance, respond to inquiries, and support Talent Management processes.
  • Support continuous improvement through research, benchmarking, data analysis, automation, AI tools, technology, and best practices.
  • Perform other duties as assigned.
  • Promote JetBlue’s safety value and support its Safety Management System, Safety Policy, and behavioral standards.
  • Identify and report safety and security concerns, issues, incidents, or hazards through available means.

Requirements

  • Bachelor’s degree in Business, Human Resources, Organization Development, or a related field; alternatively, a high school diploma/GED and at least four years of related work experience demonstrating capability to perform the job responsibilities.
  • Two years of experience in Human Resources, Talent Management, or a related field.
  • Strong organizational and project coordination skills, attention to detail, and ability to manage multiple priorities and deadlines.
  • Effective written and verbal communication skills, including developing materials, providing guidance, and supporting diverse stakeholders.
  • Strong analytical and problem-solving skills, including interpreting data, identifying trends, and ensuring accuracy.
  • Ability to exercise sound judgment, make informed decisions, independently resolve problems, and recognize when additional guidance is appropriate.
  • Proficiency with Microsoft 365 applications, including Excel, PowerPoint, and SharePoint, and ability to learn and use new technologies, including AI tools.
  • Ability to handle sensitive and confidential information professionally and discreetly.
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country where the position is located; authorization to work in the United States is required, and visa sponsorship is not available.
  • Regular attendance and punctuality; may need to work flexible hours and respond on short notice.
  • Ability to maintain a professional appearance and demonstrate fit with JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun.
  • Use of ChatGPT or any other automated tool during the interview process disqualifies candidates from consideration.

Nice-to-haves

  • Experience in Human Resources, Talent Management, or a related field, particularly with performance management processes and programs.
  • Experience working with HR information systems, including performance and talent management functionality.
  • Experience developing and delivering communications, presentations, and training materials for broad audiences.

Benefits

  • Healthcare benefits
  • 401(k) plan and company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space-available travel on JetBlue
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...