Accelerator Mentor
Job Description:
- Meet virtually on a weekly basis with students for 1:1 sessions, activities, and deep dive sessions
- Provide technical support for students daily over an online community forum
- Answer questions around course content and facilitate content for students who get stuck in learning
- Organize community activities with the forum’s admin, including online webinars, technical quizzes, and technical challenges
- Share extracurricular information, content-related news articles, and useful resources to enrich the community
- Attend regular online meetings and office hours with Udacity representatives through Zoom, the online forum, or other media as needed
- Respond to close groups and discussions with Udacity representatives
- Encourage engagement through discussions, webinars, and technical activities
- Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed
Requirements:
- Fluency in English, both written and spoken
- 4+ years of working experience related to the listed product management skillsets
- Technical competence in product analysis and growth loops, growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making
- Experience teaching technical concepts and public speaking
- Experience organizing technical talks or webinars
- Positive character and ability to build trust and emotional ties with students
- Existing tech network and experience in technical conversations and discussions
- Flexibility in a current job to take this challenge part-time as an external contractor
Benefits:
- Earn additional income working from the comfort of your own home
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies